Rusak Business Services is the best customs agency in Poland according to the ranking organized by Dziennik Gazeta Prawna Ranking Agencji celnych 2020 and also an expert in the area of comprehensive customs services and customs compliance. We operate through over 25 offices across Poland, we also serve Clients who trade with Great Britain. We service bonded warehouses and ensure numerous locations authorised for simplified procedures.
We are an international expert company with 30 years of customs experience. Our strength lies in effectiveness, knowledge, professional personnel, and innovative approach to the foreign trade market. Our Clients value us not only for our loyalty and the quality of our services, but also for dynamically responding to their needs and the requirements of the ever‑changing market.
Our business partners include international corporations as well as small and medium‑sized enterprises. We are active in the transport, freight forwarding, and logistics sector as a trustworthy and honest business partner of many production, trade, and logistics companies, ever since the free market economy started in Poland.
Our mission consists in comprehensive action based on experience, knowledge, and constant improvement of our skills. We provide support in the dynamically evolving world. We take care of the formalities associated with customs procedures, giving our Clients the comfort of focusing on their everyday activities.
Since July 13th, 2023 Rusak has become part of the international Customs Support Group (CSG) – Europe’s leading independent, digital and neutral provider of customs services. The Customs Support Group in Poland consists of three customs agencies now: Rusak, Porath Customs Agents and Kunow Trans.
Headquartered in the Netherlands, Customs Support Group employing near 2,000 dedicated customs professionals serving over 30,000 customers annually. Through our extensive service offering and digital capability, we consistently support our customers in maximising regulatory compliance, achieving operational efficiencies, import duty optimisation, duty planning, and ongoing development for a constantly shifting customs landscape.
In addition to traditional brokerage and digital services, Customs Support Group offers customs consulting and gas measurement services.
The company is currently active in the Netherlands, Belgium, Germany, Poland, France, United Kingdom, Ireland, Italy, Finland, Sweden, Norway, Switzerland and Spain. In Europe, Customs Support Group serves many cross-border Clients in several industries such as automotive, food and beverage, manufacturing and many more. Customs Support is the number one in digital customs and invests substantially in the digitalisation of the customs processes.