The team of Rusak Business Services is composed of experts having knowledge and international experience in the area of customs services and customs compliance – we never cease to monitor the foreign trade legislative processes, constantly updating our legal expertise in order to provide our Clients with support of the highest quality possible. We foster long‑term business relations with our Partners. We are eager to share our knowledge, ensuring a sense of calm and confidence in everyday work. The joint success is pursued by the Board of RBS, Customs Services Centre, Consulting Team, and broad network of local offices.

Customs Resolved

CSC – Customs Resolved. Customs Services Centre provides Clients with express customs clearance for export, import, and transit under simplified procedures:

  • remotes clearance anywhere in Poland.
  • guarantee of simplified procedures for all customs processes and the AEO (Authorised Economic Operator) status.
  • general guarantee for customs and tax duties.
  • speed and precision – customs clearance in up to one hour.
  • safe, solid, and professional service, plus an innovative approach to procedures and Clients.

Consulting Team

We offer comprehensive advisory services regarding customs law and foreign trade. We combine the knowledge of customs experts with operational experience, offering a wide range of services. The services provided by our company are aimed at implementing mechanisms that ensure compliance with customs law and regulations. Our services range from one‑off assistance to long‑term cooperation.

What we can help with:

  • we conduct audits that allow for verifying the correctness of applying customs law.
  • classifying goods (crucial prior to making the decision to import, that is, establishing the amount of customs duties);
  • clarifying the matters concerning the origin of goods (EUR.1, EUR‑MED, A.TR, Form A, Certificate of Origin, supplier’s declaration, invoice declaration, approved exporter’s declaration);
  • identifying opportunities and conditions of using preferences, both for import and for proper documentation of goods sold for export aimed at enabling the business partner to obtain preference;
  • we prepare applications: BTI, BOI, AEO, SASP, EORI, PDR, authorised exporter, VAT refund for exports, procedures with economic impact, simplified procedures, and other customs‑approved uses, plus all types of customs applications, depending on the Client’s needs;
  • INCOTERMS (International Commercial Terms) – explaining the rules governing sale and purchase in international trade;
  • we offer trainings for employees responsible for trading in goods with foreign businesses (customs, accounting, and procurement departments);
  • we manage agencies;

Local offices

Our experts support Clients in even the most specialised of logistics and customs processes.

Rusak Business Services runs more than 25 offices across Poland – in Warsaw, Łódź, Pruszków, Nowy Dwór Mazowiecki, Mszczonów, Grójec, Silesia and Dąbrowa Basin, Białystok, Bydgoszcz, Gdynia, Wrocław, Żarska Wieś, Krakov, Dorohusk, Korczowa, Świecko, Suwałki. We are also active internationally, we also run customs office in UK. We service customs bonded, tax warehouses and have numerous locations authorised for simplified procedures. Our local branch offices perform tasks tailored to suit the individual needs of each Client.

The customs brokers of Rusak Business Services have offices near Customs Offices, warehouses, and production plants of our Clients, that is, in the most convenient locations.


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